PwC

The consumerization of A.I. in Healthcare

ClientPwC Healthcare
Roles includedTeam Co-Leadership, Story & Product Development, UX/UI, Creative Direction
StatusStrategic Vision

With the health care landscape continuing its evolvement toward consumer-centricity, organizations in the space need to meet patients where they are and reshape the patient experience before, during, and after a visit with their clinician. We created 'audrey' - a personal A.I. health companion that integrates with your whole life to enhance the end-to-end health care experience.

6-Week Sprint to delivery of a newly conceived 'Story Prototype'

Defining the trajectory of the rapid design and prototyping sprint.

Defining the trajectory of the rapid design and prototyping sprint.

The Concept Map

The foundational knowledge graph and user journey logic for Audrey.

The foundational knowledge graph and user journey logic for Audrey.

Working Artifacts

Synthesizing research, workshops, and early interface explorations.

Synthesizing research, workshops, and early interface explorations.

Wireframes & Design Pillars

Core strategic pillars derived from cross-functional collaboration.

Core strategic pillars derived from cross-functional collaboration.

Moodboards

Visual language and emotional tone explorations — A

Visual language and emotional tone explorations — B

UI Design

Premier Event

Physical implementation of the Audrey vision in a clinic setting.

Physical implementation of the Audrey vision in a clinic setting.

MVP UI Health Mobile Application

Comprehensive mobile interface schema for the final health management app.

Comprehensive mobile interface schema for the final health management app.

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