PwC + United States Department of Veterans Affairs

Restoring agency in veteran care with A.I.

ClientU.S. Dept. of Veterans Affairs
Roles includedTeam Leadership, Story & Product Development, Branding, UX/UI, Prototyping
StatusStrategic Portfolio

Women and men who serve our country exit from military duty only to face new challenges reacclimatizing to civilian life. The vast number of services available to veterans is confusing and many of the application processes are difficult to navigate. The lack of transparency causes additional frustration for them at an already stressful time in their lives, compounded by the amount of time it can take to get the help they've earned.

We created EEVA, the Everyday Everyware VA, to enable and encourage veterans to take ownership of their well-being by equipping them with visibility into their VA medical records; provide an engaging medium to monitor and collect personal patient data; and connect them to a support system of care providers, family, friends, and others like them in need.

Content Mapping

Synthesizing veteran feedback and service fragmentation points.

Synthesizing veteran feedback and service fragmentation points.

Interaction Flow

The intelligence-backed connectivity map for the EEVA ecosystem.

The intelligence-backed connectivity map for the EEVA ecosystem.

System Architecture

High-level technical architecture of the EEVA system.

High-level technical architecture of the EEVA system.

Naming and logoamrk created for EEVA.

Naming and logoamrk created for EEVA.

If/Then Hypothesis

If/Then Hypothesis

Vision deck slides: Before & After with EEVA / Moodboard

UI Design

Presentation materials

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